Protect. Care. Deliver.

Your home is looked after while you’re away.

Tueri gives your West Vancouver home a named expert who visits, checks, fixes what needs fixing with your approval, and tells you how it is — in one app you and your family can open from anywhere.

Applying is free. Nothing is charged until you sign your agreement.

The Tueri app showing a home that is all well, with its last visit and the next one

What we do for your home

Protect

Regular check-up visits catch leaks, damp, failed heating and break-ins early. Every entry is approved, recorded on a body camera and written in the log.

Care

One expert who knows your home, and a backup who knows it too. Cleaning, small jobs and seasonal tasks are done the way you asked.

Deliver

Repairs go to vetted local partners with a quote you approve first. You sign off the finished work from your phone.

How it works

  1. Apply online

    Tell us about the home, yourself and the people who should have access. It takes about ten minutes.

  2. We call you

    Our team reviews your application, answers your questions and agrees the plan with you.

  3. First visit

    Your expert walks the home with you or your representative: shut-offs, alarm, appliances, photos of every room.

  4. We look after it

    Visits on schedule, a report after each one, requests and quotes in the app, and a call when something can’t wait.

For owners who are often away

Spending winters elsewhere, working abroad, or keeping a second home? You see everything that happens to the house without having to ask.

  • A report after every visit, with photos and what was checked
  • Quotes to approve with one tap; nothing above your limit is done without you
  • Approve or refuse each entry, and switch off all access at once if you need to
  • An emergency limit you set, so a burst pipe is stopped before it becomes a renovation
A visit report in the Tueri app

For family in other cities

Children in Toronto, a partner abroad, a relative nearby who used to drop by — invite them, and decide what each person can see and do.

  • Each person gets their own sign-in; there’s nothing to share or forward
  • You choose who sees costs, who can approve them and up to how much
  • Entry videos are seen only by you and the people you allow — not even our staff
  • Residents agree before anyone new is added to the home
The people page, where the account holder sets what each family member can do

Built for trust, not just convenience

Body camera on every entry
Recorded from the moment the expert enters until they leave. Encrypted with your home’s own key and deleted after 30 days unless there’s a dispute.
You decide who comes in
Visits ask for your approval. One button stops every entry to your home at once; our team calls you within minutes.
A record of everything
Visits, entries, approvals and changes are kept in an audit log: who did what, and when.
Only the people who need it
Field experts see a home only on the day of their visit. Office access depends on each person’s role, and every time someone opens your home’s file it is logged.

Helpful when you talk to your insurer

Many Canadian home policies set conditions for a home left empty — for example that someone checks it regularly while you’re away, or limits on water damage from frozen pipes after a few days without anyone there. The conditions differ from one insurer to another.

What insurers often askWhat Tueri gives you
Someone checks the home regularlyDated visits on a schedule, each with a checklist and photos
Heat kept on and plumbing watched in winterHeating, temperature and every visible pipe checked at each visit
Water damage found and stopped quicklyLeaks reported to you from the visit itself, with an emergency limit so work can start at once
Proof of what happened, after a claimA complete history: visit reports, photos, entry videos and approvals

Tueri is not an insurer or a broker and doesn’t change your coverage. Read your policy or ask your broker what it requires while you’re away.

Plans

One monthly price for the home, with the services below. Contractor labour and parts are billed separately, always with a quote you approve first.

Essential

$299 / month

Regular checks and a trusted expert for a home that is often empty.

  • A named home expert, and a backup who knows your home
  • Check-up visits with a full checklist and photos, reported in the app
  • A body camera on every entry; you decide who can watch the video
  • Repairs by vetted partners, with a quote you approve first
  • Emergency response up to the limit you set
  • Cleaning on request
Apply with Essential

Signature

$999 / month

Full care for larger homes, with sensors watching between visits.

  • Everything in Priority
  • Water-leak and temperature sensors installed and watched
  • A direct line to your expert
Apply with Signature

Prices in Canadian dollars, before taxes. The plan is confirmed with you before anything is charged.

Questions

Which areas do you serve?

West Vancouver. If your home is nearby, apply anyway and we’ll tell you whether we can take it on.

Do I need to be there for the first visit?

No. Someone you trust can meet the expert, or we can arrange access with you by phone.

Who has the keys and the alarm codes?

Your expert and their backup. Codes are never written in the app, and every entry is approved and recorded.

Can my family use the app?

Yes. As the account holder you invite them and decide what each person can see and approve.

What happens in an emergency?

We act straight away up to the emergency limit you set, then call you. Anything above it waits for your approval.

Is there a contract?

Yes, a simple monthly agreement you sign after the first call. Applying online doesn’t commit you to anything.

Ready when you are

Tell us about your home. We’ll call you to talk it through.

Apply for your home